Privacy Policy

This Privacy Policy describes how Phics Global, operated by Phics Global Private Limited, collects, uses, protects, and shares information when you visit our website or interact with our digital services.

Last updated: MAY 23, 2026

Overview

What this policy covers

This policy applies to information collected through our website, contact forms, emails, business inquiries, proposals, invoices, onboarding communications, and service-related interactions.

  • Information you provide, such as name, email, phone number, company details, and project requirements
  • Information collected automatically, such as device data, browser data, IP address, cookies, and usage activity
  • Information received from tools used for analytics, communication, payment, security, hosting, and business operations

Important note

We do not sell your personal information in the traditional sense. We may share limited information with trusted service providers only when needed to operate our website, communicate with you, process business requests, deliver services, maintain security, or comply with legal obligations.

Business service use:
If you contact us for services, we use the information you provide to respond, evaluate your request, prepare proposals or invoices, coordinate onboarding, and provide service-related communication.

Information we collect

1) Information you provide

  • Contact details, such as name, email address, phone number, and communication preferences
  • Business details, such as company name, website, location, service needs, and project requirements
  • Billing-related details, such as invoice information, payment references, and transaction-related communication
  • Messages, attachments, documents, access instructions, and other information you send through forms, email, or project communication channels

2) Information collected automatically

  • Device and browser information, including browser type, operating system, screen size, and device type
  • Usage data, including pages viewed, time spent, referring URLs, clicks, and website interaction patterns
  • IP address and approximate location information where available
  • Cookies and similar technologies used for website functionality, analytics, security, and performance

3) Information from third-party tools

We may receive limited information from tools used to run our website and business, including hosting providers, analytics tools, email systems, security services, form tools, payment processors, CRM tools, and communication platforms.

How we use information

  • To respond to inquiries, service requests, workflow discussions, and support messages
  • To evaluate service requirements and prepare proposals, invoices, agreements, or Statements of Work
  • To provide website support, content structure, digital coordination, operational assistance, and related business support services
  • To manage onboarding, communication, project delivery, reporting, billing, and client coordination
  • To operate, maintain, secure, and improve our website and business systems
  • To prevent fraud, abuse, unauthorized activity, security incidents, and policy violations
  • To comply with legal, tax, accounting, regulatory, contractual, and payment processor requirements
Marketing communication:
If you opt in to receive marketing communication, you may unsubscribe or request removal by contacting us. We do not use deceptive or unlawful marketing practices.

How we share information

We may share information only when reasonably necessary for business operations, service delivery, compliance, security, or legal requirements.

  • Service providers: hosting, analytics, email, forms, security, cloud storage, CRM, communication, and payment tools.
  • Payment and billing support: payment processors, banks, accounting tools, or billing systems where needed for invoices, transactions, refunds, or disputes.
  • Service coordination: authorized personnel, operational collaborators, or service providers involved in delivering agreed business services, only as needed for the service.
  • Legal compliance: when required to comply with law, lawful requests, tax/accounting obligations, or to protect rights and safety.
  • With your direction: when you ask us to integrate with, communicate through, or share information with a platform or third-party service you select.
Third-party platforms have their own privacy practices. We recommend reviewing their privacy policies where applicable.

Cookies and tracking

We may use cookies and similar technologies to operate the website, improve security, understand website performance, remember preferences, and improve user experience.

  • Essential cookies: required for site functionality, security, and basic operation.
  • Analytics cookies: help us understand website traffic and improve our pages and services.
  • Preference cookies: remember selections or settings where applicable.
  • Security cookies: help detect abuse, spam, fraud, or unauthorized activity.
Your choices:
You can control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

Data retention

We keep personal and business information only for as long as reasonably necessary for the purposes described in this policy, including service delivery, communication, invoicing, recordkeeping, dispute resolution, fraud prevention, accounting, legal compliance, and business administration.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no online transmission, email communication, platform, or storage system can be guaranteed to be completely secure. Clients should avoid sending unnecessary sensitive information unless required for service delivery.

Children’s privacy

Our website and services are intended for businesses and adults. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can take appropriate steps.

Your privacy rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of personal information, subject to legal and business record exceptions
  • Object to or restrict certain processing where applicable
  • Opt out of marketing communications
  • Request information about how your data is used or shared
How to submit a request:
Email us at support@phicsglobal.com with the subject “Privacy Request”. We may need to verify your identity before completing certain requests.

Changes to this policy

We may update this Privacy Policy from time to time. When changes are made, we will revise the “Last updated” date above. Continued use of our website or services after an update means you accept the revised policy.

Contact

If you have questions about this Privacy Policy, privacy requests, or our data practices, contact us:

  • Brand: Phics Global
  • Legal entity: Phics Global Private Limited
  • Support email: support@phicsglobal.com
  • Billing email: billing@phicsglobal.com
  • Location: Ghaziabad, Uttar Pradesh, India
Please do not send sensitive passwords, financial credentials, or confidential documents unless they are required for an active project and shared through an agreed secure method.
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